We here at Pulse Group have redefined how documentation predicts the success of a job. Because our documentation service increases the price of a bid, some integrators opt to use our free Quick View Sheets instead. Although using Quick View sheets will also improve the likelihood that a job will run smoothly, documentation adds extra confidence along the way.
If you are an integrator, you know how essential using some sort of a plan to align your key players is to the success of a job.
We believe we have taken it a step further with our standardized Quick View sheets. Simply put, Quick View sheets are created in a database that displays the inputs and outputs for all components of a specified system. For networking devices, the Quick View sheets will also show IP addresses.
Although Quick View sheets are extremely helpful, and a free service of Pulse Group, our Group Members yearn for more. In this case, offering documentation as a service became a high demand and critical for our key Members.
Think of Quick View sheets as the movie trailer and Documentation as the entire movie.
To put it simply, documentation is a full set of blue prints that details every technical aspect of a job. In essence, it is the road map that will ensure a client’s job goes as flawlessly as possible. We pride ourselves on the level of detail that we put into our documentation.
We have found that many integrators offer to design systems but fail to provide adequate details (documentation) to the key players of a project – usually leaving room for error and creating confusion. The end result? Failed automation systems (and unhappy clients). Our solution of using documentation aligns all of the key players on the same page and leaves little room for error.
In our experience, Pulse Group members use documentation to educate their clients, boost confidence in services offered, and most importantly – improve company reputation.
Here are some of the benefits to using Documentation verses Quick View Sheets.
Documentation…
– Helps visually depict an entire system
– Is leveraged as a selling point to the end user
– Generates income for the integrator in mark-up fees
– Acts as a simple manual for what in reality is a complex system
– Makes an existing job’s profit margin increase up to 30%
– Aligns key players including the project managers, installers, and programmers.
– Improves the accuracy of purchases (saves time and money!)
– And much more…
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