THE BEAT tools Other Tags: business-development | tools | vision | self-care | automation | client-relationships | fun |

How Can I Help You?

The customer is always right, right? No. In fact, not usually. But the truth is the customer pays the bill and we try to keep them happy.... Read More

We're Masters

When we formed Pulse Group 6+ years ago, one of the first core values we created was “fight conformity”.... Read More

Are you down with Google Docs?

As the world changes, it’s hard to keep up with new trends and changing times, especially if you are so caught up in your own world. ... Read More

Follow the signs

I started this month by intending to write about how rhythms are way more critical than resolutions, an idea which when realized, is the simplest step to following through on those New Year’s promises that you make to yourself. Simplest step, but not necessarily the easiest.... Read More

Customers Beware

This one is just for fun. I’ve been getting a lot of good feedback on the blog lately, and my wife recommended that when I get ideas for blogs, I jot down reminders.... Read More

Lighten up

My family is in what some might call a small season of change.... Read More

The Power of Last Minute

This is a quick best practice I have recently realized is a necessity in my life... Read More

Grit

We had a really cool experience last week and wanted to share it in the form of a blog.... Read More

Being on Brand

This weekend I was working with my step-daughter on applying for her first job.... Read More

Gratitude

I have recently been working on creating daily habits that will really drive home structure and balance in my life.... Read More

Your employees are your lifeblood – Part II

This is the sequel to the last blog we did, where we described the unfortunate situation where a business owner or manager may become too dependent on one department, why it’s detrimental to the company as a whole, and ways to recognize such a thing when it is happening.... Read More

The Genuine Article

This topic is one of my core foundations of my personal brand. As you can see from my Pulse Group description, I am “The Straight Shooter”.... Read More

A Quick Public Service Announcement

Did you know there is new set of LG Commercial Television’s on the market that do not have key features for integration?... Read More

Buy Nice or Buy Twice

I recently had an end-user ask me the most efficient way for a consumer to choose a quality integrator in today’s day and age. My answer was simple: bid it out and go with the most expensive option.... Read More

Guide to Picking Products

Have you ever heard of the saying “Buy Nice or Buy Twice”?... Read More

What’s in your backpack?

All summer- or maybe in the last couple of days, we’ve prepped for this week. It’s back to school week.... Read More

Dangerous Phrases

Like Pavlov’s dog, people are often conditioned with a few dangerous phrases. When confronted with a difficult question, many people use a response they have grown accustomed to using without thinking their answer through, or even worse, they lie.... Read More

Release your inner diva

At some point, there was a breakdown in communication between you and the customer.... Read More

Navigate conflict with ease

As a business owner, you are faced with the challenging job of keeping everyone happy and sometimes that may mean at your own expense.... Read More

Are you on the right path?

Back in the beginning of the year, we wrote a blog called “Resolutions and Rhythms”. It was all about how we can work to make our New Year’s resolutions achievable and something to be excited about. Well, here we are, about to enter August and I have one question for you… How are those resolutions coming along?... Read More

East Coast Vs. West Coast

CNBC recently released article about East Coast versus West Coast corporate culture in the financial and IT industry.... Read More

Defining your Programming Brand

You may hear Group Member’s from Pulse Group talk about “defining your brand”, but what does that mean? A person’s individual brand is something different for everyone.... Read More

Resolutions & Rhythms

It is that time of year when we all start thinking about how to make this New Year different than the last. You’re a year older, and your mind is exploding with ideas!... Read More

Avoid the Sales Curve – Part 1

This blog is about creating a healthy company pipeline for you and your team.... Read More

Documentation vs. Quick View

... Read More