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Number 1 and Number 2... Duh.
The hardest learned lesson I share from my previous adventures is a conversation around billing.... Read More
Every Little Detail Counts
As you know, we are slowly working on our house and in November we started out redoing our garage. Chad and I made a deal that any work that we could do ourselves, we would.... Read More
On The Front Lines
I was asked to highlight differences and similarities between my career of 23 years as a firefighter and my budding career with Pulse Group. You may think at first there are not a lot of similarities, but as I develop my place at Pulse Group, I have started to see a growing correlation.... Read More
We just started watching this show called Elementary. It’s a modern-day take on Sherlock Holmes with Lucy Liu as Watson. It’s addicting. It also got me thinking about paying attention.... Read More
How Can I Help You?
The customer is always right, right? No. In fact, not usually. But the truth is the customer pays the bill and we try to keep them happy.... Read More