THE BEAT business-development Other Tags: business-development | tools | vision | self-care | automation | client-relationships | fun |

When the Best Isn't Good Enough

I heard someone say the other day that sometimes as a leader you have to realize your best isn’t what your team needs. It took me a few hours to process as I replayed the sentence over and over again. I couldn’t decide at first if I agreed but after some time, I realized I couldn’t agree more. ... Read More

The Intangibles

What we don’t market and advertise are the intangibles. The experience and service that takes your business to the next level.... Read More

Number 1 and Number 2... Duh.

The hardest learned lesson I share from my previous adventures is a conversation around billing.... Read More

Every Little Detail Counts

As you know, we are slowly working on our house and in November we started out redoing our garage. Chad and I made a deal that any work that we could do ourselves, we would.... Read More

Pressing Buttons

Pulse Group is all about client relationships. And if there’s one golden rule of relationships, it’s that first impressions matter.... Read More

Managing Business Expectations

You've heard the phrase, “Always get it in writing,” right? It’s an important concept in the legal world, the business world, the world world, or any world where you’re dealing with people looking to fulfill a promise.... Read More

The Final 10%

Last week, Chad was interviewed for an article about leading Pulse Group. One question that he was asked was, “Who is your ideal client and what should they know before hiring you.”... Read More

The Future of the Smart Home

The smart home is said to be “the home of the future”, but for integrators, engineers, and the technology industry as a whole, it is a project for the now.... Read More

We're Masters

When we formed Pulse Group 6+ years ago, one of the first core values we created was “fight conformity”.... Read More

Follow the signs

I started this month by intending to write about how rhythms are way more critical than resolutions, an idea which when realized, is the simplest step to following through on those New Year’s promises that you make to yourself. Simplest step, but not necessarily the easiest.... Read More

His Remains Are Next to My Whiskey

15 years ago, I brought Grizzly home for my then newborn daughter, Sage. Grizzly was our family’s faithful companion for many years and we learned to love his many quirks, including his entitled attitude and constant lookout for food.... Read More

To plan or not to plan?

I had a call with a vendor I work with today who said his least favorite word is STRATEGY…... Read More

Customers Beware

This one is just for fun. I’ve been getting a lot of good feedback on the blog lately, and my wife recommended that when I get ideas for blogs, I jot down reminders.... Read More

Sell me more

Just hearing the words “salesperson” or “sales” in general kind of stirs up a negative connotation, doesn’t it?... Read More

Grit

We had a really cool experience last week and wanted to share it in the form of a blog.... Read More

Being on Brand

This weekend I was working with my step-daughter on applying for her first job.... Read More

Spreading the Holiday Cheer Throughout the Year

How were your work holiday-related parties? Better than last year? Were they a lot of fun? How was the food?... Read More

You’ve got mail

Why It’s Not Okay to Send Work Emails Over the Weekend (Except When It Is)... Read More

Chain of Command

So, there’s the topic of chain of command in a company structure, in regards to having middle men, employees, delegates, or otherwise that you entrust to carry out operations on your behalf.... Read More

Your employees are your lifeblood – Part II

This is the sequel to the last blog we did, where we described the unfortunate situation where a business owner or manager may become too dependent on one department, why it’s detrimental to the company as a whole, and ways to recognize such a thing when it is happening.... Read More

Your employees are your lifeblood – Part I

An important thing to realize early is that without them, you’d be nothing. You wouldn’t have a team, you wouldn’t have a company, and above all else, you wouldn’t be a leader.... Read More

The Control Illusion In Business

The illusion of control exists to remind us all we’re human. Business owners not only need to be in control, they love it.... Read More

“Heart String”: The Product of a New Generation – Part 2 of 2

Last month in our blog, “Heart String”: You’re not Selling automation, we let you in on our secret to close big opportunities and secure permanent clients by playing to their desires.... Read More

“Heart String”: You’re not selling automation – Part 1 of 2

I always find it interesting when an integrator is struggling with a client that tells them about some product they want used in the design of their home automation solutions.... Read More

Why bother…?

One of the healthiest and most auspicious things anyone can do is to ask questions.... Read More

Buy Nice or Buy Twice

I recently had an end-user ask me the most efficient way for a consumer to choose a quality integrator in today’s day and age. My answer was simple: bid it out and go with the most expensive option.... Read More

Guide to Picking Products

Have you ever heard of the saying “Buy Nice or Buy Twice”?... Read More

A Perfect Partnership

Recently, Crestron announced a new partnership with Sonos– a reliable leader in the home sound system. Why is this merge significant for home automation? ... Read More

What’s in your backpack?

All summer- or maybe in the last couple of days, we’ve prepped for this week. It’s back to school week.... Read More

Dangerous Phrases

Like Pavlov’s dog, people are often conditioned with a few dangerous phrases. When confronted with a difficult question, many people use a response they have grown accustomed to using without thinking their answer through, or even worse, they lie.... Read More

Are you at the end of your rope?

When you sell a system, do you provide clients with 24-7 access to you and your team? How long are you on the hook for one sale? If the end product a client receives is a working home automation system, when is your job “done”?... Read More

Release your inner diva

At some point, there was a breakdown in communication between you and the customer.... Read More

Partnerships & Strategic Alliances

One way to expand your business network is to develop partnerships or strategic alliances with companies that you nurture a relationship with over time.... Read More

Decide.

Do you know people who are quitting smoking? How about people vowing to stop eating junk food? Or people who swear this is the year they stop going into debt?... Read More

Navigate conflict with ease

As a business owner, you are faced with the challenging job of keeping everyone happy and sometimes that may mean at your own expense.... Read More

Are you on the right path?

Back in the beginning of the year, we wrote a blog called “Resolutions and Rhythms”. It was all about how we can work to make our New Year’s resolutions achievable and something to be excited about. Well, here we are, about to enter August and I have one question for you… How are those resolutions coming along?... Read More

East Coast Vs. West Coast

CNBC recently released article about East Coast versus West Coast corporate culture in the financial and IT industry.... Read More

Staying Connected

There are not many dealers we come into contact with who don’t have their time maxed out. In fact, most wish they just had more hours in a day to get work done.... Read More

Defining your Programming Brand

You may hear Group Member’s from Pulse Group talk about “defining your brand”, but what does that mean? A person’s individual brand is something different for everyone.... Read More

Avoid the Sales Curve – Part 1

This blog is about creating a healthy company pipeline for you and your team.... Read More

Are you outsourcing?

As a business owner, are you waking up every day and doing what you’re good at? Is your staff? This is an important question especially for your bottom line.... Read More

Documentation vs. Quick View

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There is no “I” in Pulse Group

If you have spent time working with us or poking around our website, you have most likely seen us refer to our milkshake quite a bit.... Read More

Moving The automation Industry Forward

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